Privacy policy

1. Who processes the data

The data is processed by Savin Labs Pte. Ltd., which runs the site network.savinlabs.com.

2. What data

At sign-up — the email, name or company name, phone or WhatsApp, city.

When you sign in with Google — the email and name of your Google account. We never get your Google password.

In your work — tourists' bookings: the name, phone, hotel and tour date the agent enters.

Technical — the IP address, browser details and the sign-in log.

3. Why

To open your cabinet and let you in, pass a booking to whoever runs the tour, reach you about a booking or complaint, protect the site from abuse and comply with the law.

4. Who receives it

The company or guide who runs the tour — the booking's data.

The services the site runs on: hosting and email.

Google — only if you sign in with Google.

We do not sell data or share it for advertising.

5. How long we keep it

While the cabinet is open and up to 3 years after the last booking — for reports and disputes. Security logs — up to 12 months.

6. Your rights

You can learn what data we have, correct it, delete your cabinet with its data or withdraw your consent. Write to us — we answer within 30 days.

7. Changes

A new version of the policy is published on this page.